ravnWhere every answer comes from.
Two kinds of data, kept separate and labelled: what Ravn checks live or stores itself, and the people and company data we fetch from your own provider account.
Live checks
Email verification, email finding, website reads, phone validation and IP lookups are our own technology, run when you call them. We query DNS and mail servers, read the company’s own website (and respect its robots.txt), parse phone numbers against the international numbering plan and read public internet-registry records. Email-check results are cached for up to 30 days, scoped to your account and keyed by a one-way fingerprint without the plain address; nothing else from a call is kept beyond answering it.
What Ravn stores
Our own directory holds company facts only: name, category, website, phones, generic role addresses like info@ and sales@, social profiles, services, hours and MCC/NAICS codes. We never store named people or their personal emails, and we resell nobody’s records. scrape_website may return the team a site publishes about itself, but we don’t keep it.
The directory includes data from the Overture Maps Foundation, available under CDLA-Permissive-2.0. Directory responses carry that notice in their metadata.attribution.
Your own provider account
People search, company enrichment, reverse lookups and live carrier checks run on your own data-provider account — People Data Labs for people and companies, Twilio for carrier. You connect the key, Ravn makes the call for you, and we store nothing that comes back. Without a key those tools return 403 provider_key_required. We don’t scrape LinkedIn or other social networks, and we don’t sell precise location data.
Opt-outs and deletion
Anyone can opt out with an email or phone number. We store only a one-way fingerprint of it and check every answer against the list before it leaves our servers, so an opted-out person is never returned again, to anyone. Because Rook isn’t a data broker, there’s nothing to register with California’s DROP platform — the opt-out form blocks you everywhere in Ravn.
What we keep about your requests
For lists you send us to check, you are the controller and we process them only to answer you. We keep usage counts for billing and short-lived verdict caches, never your lists as a data set. See the privacy policy.
Accuracy
Data can be wrong or out of date, and we say so. Every email verdict lists the checks behind it, and anything we could not prove is marked risky or unknown, never valid.