Fast for everyone, always.
Plain rules for how much you can run and what you can run it for.
Monthly lookups and your spending cap
Ravn is $24 a month and includes 10,000 lookups a month. Beyond that, usage is $1 per 1,000 lookups ($0.001 each), billed monthly, and misses are free. You set a monthly spending cap on usage beyond the plan at any time (default $100; $0 stops at the included 10,000) with PUT /v1/billing/cap or ravn cap <dollars>. The free plan is 1,000 lookups in total. get_account shows your usage and cap.
When you reach a limit
At your spending cap the API answers 429 spend_cap_reached with a message explaining how to raise it; lookups resume when you raise the cap or the period renews. A burst of more than 50,000 lookups in 5 hours (an abuse brake, not a plan limit) or an exhausted free allowance answers 429 fair_use_exhausted with a Retry-After header; the CLI waits for it unless you pass --no-wait. Nothing is lost: enrich saves progress every 25 rows and resumes where it stopped.
Rate limits
Short bursts are fine. We limit per-second rates and sign-in attempts to keep the service up and stop abuse; limited requests get 429 rate_limited and are never charged.
Acceptable use
- Follow the laws that apply to you, including CAN-SPAM, the TCPA, CASL, GDPR and US state privacy laws.
- Never contact anyone who opted out, and never use Ravn for credit, employment, insurance or housing decisions.
- No harassment, stalking or personal lookups. No reselling the data as a data set.
- One organisation per account; don’t share keys across organisations or work around limits.
The full rules are in the terms. Need more volume? Email support@askravn.com.